Email us
Gaia’s Secret Agents is based in Brisbane, Queensland, Australia. Support is provided by email, so you do not need to telephone us.
Purchase or download help
Include the email address used for the purchase and, if available, the Gumroad receipt or order number. Do not email payment-card details or passwords.
If a download link is missing or a file will not open, tell us which product you purchased and what happened. We will help restore access or provide an appropriate remedy.
Privacy and security
For privacy requests, suspected account misuse, or a concern about a link on this website, use the same email address and put “Privacy” or “Security” in the subject line.
Parents and guardians
Website purchases, email subscriptions and support enquiries are intended to be handled by an adult. Please do not send sensitive information about a child.